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Introduction to Monitoring Air Quality on the Job Site

This course develops practical, on-site air quality monitoring skills for restoration technicians. Participants will learn how to identify airborne contaminants, select and operate monitoring equipment, apply safety protocols, and produce compliant field documentation — all within Australian workplace health and safety (WHS) requirements and IICRC best practices.

Introduction to Applied Microbial Remediation

Applied microbial remediation is the systematic process of identifying, containing, removing, and verifying the elimination of microbial contamination in built environments. This course provides restoration professionals with the practical framework to assess microbial amplification events, plan and execute compliant remediation, verify outcomes with measurable evidence, and meet the contractor standards required by insurers and regulatory bodies in Australia.

Introduction to Water Damage in Commercial Buildings

Commercial water damage events differ from residential losses in scale, complexity, stakeholder management requirements, business interruption impact, and regulatory compliance obligations. A restoration professional who understands the specific characteristics of commercial water damage is better equipped to assess, scope, and manage these high-value, high-complexity jobs to a successful outcome.

Introduction to Water Damage Restoration

This course provides a structured introduction to the complete water damage restoration process for practitioners entering the industry or seeking to formalise their understanding of the field. It covers the end-to-end workflow from site safety through inspection, moisture control, extraction, and equipment setup — providing the operational framework on which all more advanced restoration knowledge is built.

Introduction to Safety Procedures for Water Damage Work

Water damage restoration creates a unique combination of overlapping hazards — electrical, biological, chemical, physical, and ergonomic — that can escalate rapidly if not managed with structured safety procedures. This course provides technicians with the practical protocols to assess hazards, select PPE, control exposures, and manage equipment safely in every water damage scenario.

Introduction to Using Personal Protective Equipment

This course provides cleaning and restoration professionals with practical working knowledge of the personal protective equipment (PPE) used in their daily roles. You will learn to select the right PPE for specific hazards, wear it correctly, maintain it in serviceable condition, and understand its limitations. PPE is the last line of defence in the hierarchy of controls — understanding its correct use is a WHS obligation, not just a best practice.