Keep occupied hotels sellable after a loss

Introduction to Water Damage Restoration

This course provides a structured introduction to the complete water damage restoration process for practitioners entering the industry or seeking to formalise their understanding of the field. It covers the end-to-end workflow from site safety through inspection, moisture control, extraction, and equipment setup — providing the operational framework on which all more advanced restoration knowledge is built.

Introduction to Odour Control and Removal Techniques

This course provides restoration and cleaning professionals with the practical knowledge to identify, assess, contain, and eliminate odour in residential and commercial environments. Covering odour chemistry, containment strategies, air purification, counteractants, and surface treatment methods, the course is grounded in real-world application and aligned with Australian workplace safety requirements. The focus throughout is on source elimination, not

Introduction to Basic Carpet Cleaning and Drying

Introduction to Applied Structural Drying

This course moves from foundational concepts to applied practice, equipping technicians to assess real building components affected by water damage, understand drying dynamics in structural assemblies, deploy and operate drying equipment correctly, apply specific drying techniques to different material types, and produce monitoring and documentation records that meet IICRC and insurance requirements. Content is aligned with the IICRC S500 standard and Australian WHS legislati

Introduction to Structural Drying Concepts

This course introduces water damage restoration technicians to the foundational concepts that underpin all structural drying work. It covers the science of how buildings respond to moisture, how drying dynamics operate in real structures, how to monitor drying progress accurately, what equipment systems are available and how they work together, and what standards define successful completion. Every module is directly applicable to job site decision-making. Content is aligned

Introduction to Water Extraction Methods

Water extraction is the most time-critical task in any water damage response. Every minute standing water remains in contact with porous building materials increases absorption depth, extends the drying timeline, and increases secondary damage costs. This course covers the operational fundamentals of professional water extraction: why it matters, how to do it safely, what equipment to use, how to apply the right technique for the material type, and how to manage waste correct

Introduction to Smoke and Soot Damage Restoration

This course equips restoration professionals with the knowledge to assess, contain, and remediate fire, smoke, and soot damage in residential and commercial buildings. It covers the chemistry of fire dynamics, systematic damage assessment methodology, the behaviour of smoke particulates in structures, the challenges of cleaning smoke-affected surfaces and contents, and odour control methods specific to fire events. Content is grounded in IICRC S700 standards and Australian sa