Read the drying file with confidence

Introduction to Water Damage Restoration

This course provides a structured introduction to the complete water damage restoration process for practitioners entering the industry or seeking to formalise their understanding of the field. It covers the end-to-end workflow from site safety through inspection, moisture control, extraction, and equipment setup — providing the operational framework on which all more advanced restoration knowledge is built.

Introduction to Water Damage in Commercial Buildings

Commercial water damage events differ from residential losses in scale, complexity, stakeholder management requirements, business interruption impact, and regulatory compliance obligations. A restoration professional who understands the specific characteristics of commercial water damage is better equipped to assess, scope, and manage these high-value, high-complexity jobs to a successful outcome.

Introduction to Water Damage Principles

This course establishes the foundational principles that underpin professional water damage restoration practice. Understanding the science behind moisture behaviour, psychrometrics, microbial risk, and damage assessment allows restoration professionals to make informed decisions on site rather than applying fixed procedures that may not suit the specific conditions of each job.

Introduction to Forensic Investigations for Water Losses

Forensic water damage investigations are conducted to answer specific factual questions about a water loss: what caused it, when it started, how far it spread, and whether the remediation was adequate. This course equips restoration professionals with a systematic forensic methodology, evidence-gathering techniques, failure analysis skills, the ability to present findings professionally, and an understanding of how to establish the financial cost of a loss.

Introduction to Water Damage Estimating

An accurate, defensible estimate is the foundation of a profitable water damage job. Estimating errors — missed items, incorrect quantities, wrong unit rates — produce jobs that lose money, create disputes with insurers, or overcharge clients. This course builds the estimation skills that translate inspection findings into accurate scopes and fair, defensible pricing.