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Course

Air Quality and Odour: Identification and Deodorisation Essentials

Australian-produced restoration training built for Southern-Hemisphere conditions.

A CARSI-issued credential — not an IICRC certification. CARSI is an IICRC CEC Accredited provider. IICRC certification is obtained through a school and examination approved by the IICRC. Verify a credential.

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Free

No cost

2h

Duration

24/7

Online access

Trusted by cleaning and restoration teams across Australia

About this course

What you will work through

The quality of indoor air directly affects the health, comfort, and well-being of occupants—and odour is often the first noticeable sign that something is wrong. In restoration, cleaning, and property management, understanding how to identify, assess, and remediate air quality issues related to odours is not just a technical skill—it's a fundamental aspect of delivering professional and lasting results.

This course, Air Quality and Odour: Identification and Deodorisation Essentials, has been designed for professionals working in restoration, environmental cleaning, HVAC, or any industry where air quality is a concern. Whether you're responding to water damage, fire, mould, biohazards, or lingering pet and tobacco odours, this course will equip you with the knowledge to assess the situation, identify the root causes of contamination, and apply proven strategies for effective deodorisation.

Throughout this course, you'll explore the science behind air quality and how odours travel and linger in indoor spaces. You'll also learn about the key categories of odour (biological, chemical, and particulate), the technologies and products used to control and neutralise them, and best practices for achieving final clearance and customer satisfaction. We'll also cover safe and appropriate use of air scrubbers, hydroxyl generators, ozone machines, and absorbents.

This is not just about masking smells—it's about addressing contamination at its source and improving the long-term health and habitability of indoor environments. Each module has been developed to provide practical, real-world insights you can apply immediately in the field.

By the end of the course, you'll not only be better equipped to improve indoor air quality and manage odour—but you'll also elevate your service standard, protect occupant health, and enhance your reputation as a trusted professional in the field.

Let's get started.

Outcomes

What you will take back to site

01

Apply current Australian and New Zealand methods to real-world restoration jobs

02

Build competency in training the IICRC does not offer locally — a CARSI-issued credential, not an IICRC certification

03

Receive a verifiable digital credential for your professional portfolio

Syllabus

How the course is built

15 modules · 15 lessons · 2

  1. 01

    What is Odour and Why it Matters

    • What is Odour and Why it Matters — ReadingPreview
  2. 02

    Categories of Odours and Their Characteristics

    • Categories of Odours and Their Characteristics — Reading
  3. 03

    Common Indoor Sources of Odours

    • Common Indoor Sources of Odours — Reading
  4. 04

    Odour and Volatile Organic Compounds (VOCs)

    • Odour and Volatile Organic Compounds (VOCs) — Reading
  5. 05

    Assessment and Documentation Techniques

    • Assessment and Documentation Techniques — Reading
  6. 06

    Ventilation and Air Movement Considerations

    • Ventilation and Air Movement Considerations — Reading
  7. 07

    Deodorisation Methods and When to Use Them

    • Deodorisation Methods and When to Use Them — Reading
  8. 08

    Equipment Setups for Odour Control

    • Equipment Setups for Odour Control — Reading
  9. 09

    Safety, Occupant Communication, and Expectations

    • Safety, Occupant Communication, and Expectations — Reading
  10. 10

    Final Odour Clearance and Verification

    • Final Odour Clearance and Verification — Reading
  11. 11

    Odour in Specific Loss Types: Fire, Flood, and Mould

    • Odour in Specific Loss Types: Fire, Flood, and Mould — Reading
  12. 12

    Contents, Soft Furnishings, and Odour Restoration

    • Contents, Soft Furnishings, and Odour Restoration — Reading
  13. 13

    HVAC Systems and Odour Distribution

    • HVAC Systems and Odour Distribution — Reading
  14. 14

    Customer Handover and Post-Treatment Care

    • Customer Handover and Post-Treatment Care — Reading
  15. 15

    What you learnt

    • What you learnt — Reading

Free lesson

What is Odour and Why it Matters — Reading

No account needed

Here is something that catches people off guard when they first start doing restoration work: odour is not a simple thing to measure, and it is definitely not a simple thing to fix. What you are actually smelling is a volatile chemical compound, an odorant, that has become airborne and is stimulating receptors in your nose. Those odorants come from all sorts of sources: microbial activity, organic decomposition, materials off-gassing chemicals into the air. The human nose is extraordinarily sensitive to some of these compounds, picking them up at concentrations measured in parts per billion. That sensitivity is useful on the job, but it also creates a complication. Two people can walk into the same room and have completely different reactions to the same smell. Age, health, genetics, even cultural background all influence how a person perceives odour. So when a homeowner tells you they cannot smell anything but you are getting a clear musty hit near the wall cavity, both of you are telling the truth. That is why good odour assessment means combining your own sensory read with objective detection tools, not relying on either one alone.

On the practical side, odour is almost always your earliest warning that something is wrong with indoor air quality. A musty smell in a bedroom is not just unpleasant, it is telling you there is hidden moisture and likely mould activity somewhere in that structure. Microbial volatile organic compounds, MVOCs, are what mould produces as it grows, and they create that characteristic damp, earthy smell that experienced techs learn to recognise quickly. Combustion odours from a fire job have a completely different character, smoky and acrid, and chemical odours from paints, adhesives, or cleaning products have their own signatures again. Learning to read those differences helps you direct your inspection before you have pulled a single piece of wall lining off. If you walk into a job and the smell is pointing you toward the laundry but the visible water damage is in the lounge, trust the smell and investigate the laundry. The odour is giving you information that the moisture meter has not reached yet.

The health side of this matters too, and it is worth understanding before a customer or an assessor puts you on the spot. Odour exposure is not just a nuisance issue. Certain odours cause real physical responses: headaches, nausea, respiratory irritation, and aggravated asthma or allergy symptoms. Children, elderly occupants, and anyone with a pre-existing respiratory condition are more vulnerable than a healthy adult tech who has been in and out of contaminated buildings for years. You will also encounter the psychological dimension on almost every job. A house that smells wrong feels wrong to the people living in it, and that anxiety does not go away until the smell does. A typical conversation goes something like this: the homeowner says, "We had the place dried out weeks ago but I still cannot stand being in here, it just smells off." That is your cue. Structural drying may be complete, but the odour source has not been properly addressed, and until it is, the job is not finished in the customer's mind, regardless of what the moisture readings say.

That brings you to the single most important principle in this module: masking is not deodorisation. Spraying a fragrance over a mould smell or a smoke smell does not fix anything. It layers one odour over another, and in some cases the combined effect is more irritating than the original problem. Effective odour management means finding the source, eliminating it through cleaning, drying, source removal, or a combination of those, and then applying appropriate deodorisation technology to deal with what remains. That requires a systematic approach: thorough inspection, accurate identification of the odour type and its origin, targeted treatment matched to that specific odour, and then verification that the treatment has actually worked. Keeping a detailed log throughout that process, recording odour type, intensity, location, and the environmental conditions at the time including humidity, temperature, and ventilation, gives you a defensible record if an insurer or assessor questions your scope. It also gives you the information you need to adjust your approach if the first treatment does not get the result you are after.

Who it is for

Built for crews who cannot leave site

  • Restoration and cleaning industry professionals
  • Trade professionals expanding their qualifications
  • Business owners investing in team development

Enrol

Start this course when the roster allows

Complete the course and receive a verifiable digital credential for your portfolio.

Quick enrol — create your account and start learning in one step.

Printed on your credential — enter it as you want it to appear. You can change it later in your account.

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  • It covers source removal, chemical neutralisation (enzyme cleaners, odour counteractants and masking agents), oxidation with ozone and hydroxyl generators, and physical methods including activated carbon filtration, air scrubbers and thermal fogging.