RIA Webinar

Interview with RIA

Phill, CEO of CARSI, met with Owen Boak, Pres­i­dent of RIA Aus­trala­sia.
Owen has been work­ing in the restora­tion indus­try for 30 years. He has been involved with the RIA for 15 years, work­ing with them in both the US and Aus­tralia. Owen’s career began in the IICRC, through which he was intro­duced to the RIA as a trade asso­ci­a­tion.
Intro­duc­ing recent­ly appoint­ed Advo­cate, Mar­cus has a diverse pro­fes­sion­al back­ground in insur­ance, gov­ern­ment, and claims. Due to his exten­sive work in claims, he has a good under­stand­ing of the indus­try. How­ev­er, he gained a deep­er under­stand­ing of restora­tion after work­ing with his own team and real­ized the com­plex­i­ty of restora­tion work.

Dur­ing the con­ver­sa­tion, Owen, Phill and Mar­cus stress the impor­tance of under­stand­ing the indus­try’s val­ue propo­si­tion. They high­light that the asso­ci­a­tion fos­ters a sense of belong­ing for orga­ni­za­tions of all sizes.

More­over, the RIA aims to cre­ate a career path for indi­vid­u­als and improve the indus­try’s pro­fes­sion­al­ism. Addi­tion­al­ly, they dis­cuss that the RIA is now an inde­pen­dent reg­is­tered asso­ci­a­tion in Aus­tralia.

Watch the full record­ing now on our YouTube chan­nel —  click on video above now!

Marcus Taylor

RIA — Head of Advo­ca­cy and Indus­try Com­mu­ni­ca­tion

”By default, restor­ing rather than repair­ing and rebuild­ing is always going to be bet­ter for you from an envi­ron­men­tal per­spec­tive.”

Owen Boak

RIA — Pres­i­dent

”I’m proud to walk along­side some of the peo­ple who I’ve looked up to over the years.”

Phill McGurk

CARSI — CEO

”The best thing about this, is now we have a voice where before we did­n’t have a voice, and I I think that’s what we’ve got to take out of this.”