Privacy Policy

CARSI is com­mit­ted to pro­tect­ing your pri­va­cy and giv­ing you a safe online expe­ri­ence. This Pri­va­cy Pol­i­cy applies to all of the prod­ucts, ser­vices and web­sites offered by CARSI or its sub­sidiaries or affil­i­at­ed com­pa­nies. Some­times, we may post prod­uct spe­cif­ic pri­va­cy notices or mate­ri­als to explain our ser­vices and prod­ucts in more detail. If you have any ques­tions about this Pri­va­cy Pol­i­cy, please feel free to con­tact us through our web­site.

1. Adver­tis­ing Cook­ie and OPT-OUT

When you are access­ing the inter­net through a web brows­er, we may use cook­ies from Face­book, Google (and oth­er adver­tis­ers) to improve your online expe­ri­ence, includ­ing the dis­play of more rel­e­vant ads.
Any­one may opt-out of the Google cook­ie at any time by going to your Google Ad Set­tings. You may also opt-out of the Face­book cook­ie at any time by going to your Face­book Ad Set­tings.


2. Infor­ma­tion We Col­lect and How We Use It

We may col­lect the fol­low­ing types of infor­ma­tion:

  • Infor­ma­tion you pro­vide - When you sign up with or make a pur­chase from CARSI, we ask you for per­son­al infor­ma­tion. We may com­bine the infor­ma­tion you sub­mit with infor­ma­tion from oth­er CARSI ser­vices or third par­ties in order to pro­vide you with a bet­ter expe­ri­ence and to improve the qual­i­ty of our ser­vices. This won’t occur with­out your con­sent unless nec­es­sary for site secu­ri­ty. This data is retained for as long as you have an active account with CARSI.
  • Cook­ies - When you vis­it CARSI, we send one or more cook­ies to your device. We use cook­ies to improve the qual­i­ty of our ser­vice, includ­ing for stor­ing user pref­er­ences, improv­ing search results and ad selec­tion, and track­ing user trends, such as how peo­ple search. CARSI also uses cook­ies in its adver­tis­ing ser­vices to help adver­tis­ers and pub­lish­ers serve and man­age ads across the web and on CARSI ser­vices.
  • Log infor­ma­tion - When you access the ser­vices of CARSI via brows­er, appli­ca­tion, or oth­er clients, our servers auto­mat­i­cal­ly record cer­tain infor­ma­tion. These serv­er logs may include infor­ma­tion such as your web request, your inter­ac­tion with a ser­vice, Inter­net Pro­to­col address, brows­er type, brows­er lan­guage, the date and time of your request and one or more cook­ies that may unique­ly iden­ti­fy your brows­er or your account. These logs are retained for a peri­od of days and are used for anti-fraud and web­site secu­ri­ty pur­pos­es. After this time, these logs are auto­mat­i­cal­ly delet­ed.
  • Traf­fic infor­ma­tion - When you access the ser­vices of CARSI via brows­er, appli­ca­tion, or oth­er, clients we record cer­tain infor­ma­tion using our traf­fic analy­sis tool, Google Ana­lyt­ics. This infor­ma­tion is stored in an anonymised man­ner but does include data such as your web request, your inter­ac­tion with a ser­vice, Inter­net Pro­to­col address, brows­er type, brows­er lan­guage, the date and time of your request and one or more cook­ies that may unique­ly iden­ti­fy your brows­er or your account. These logs are retained for a peri­od of months and are used for con­tent and mar­ket­ing plan­ning pur­pos­es so that we can improve our con­tent and ser­vices. After this time, these logs are auto­mat­i­cal­ly delet­ed.
  • User com­mu­ni­ca­tions - When you send an email or oth­er com­mu­ni­ca­tions to CARSI, we may retain those com­mu­ni­ca­tions in order to process your inquiries, respond to your requests and improve our ser­vices. When you send and receive SMS mes­sages to or from one of our ser­vices that pro­vides SMS func­tion­al­i­ty, we may col­lect and main­tain infor­ma­tion asso­ci­at­ed with those mes­sages, such as the phone num­ber, the wire­less car­ri­er asso­ci­at­ed with the phone num­ber, the con­tent of the mes­sage, and the date and time of the trans­ac­tion. We may use your email address to com­mu­ni­cate with you about our ser­vices or prod­ucts but nev­er to send you com­mu­ni­ca­tions that are not relat­ed to your pur­chas­es or that you haven’t opt­ed into.
  • Affil­i­at­ed CARSI ser­vices on oth­er sites - We offer some of our ser­vices on or through oth­er web­sites. Per­son­al infor­ma­tion that you pro­vide to those sites may be sent to CARSI in order to deliv­er the ser­vice. We process such infor­ma­tion under this Pri­va­cy Pol­i­cy.
  • Third Par­ty Appli­ca­tions - CARSI may make avail­able third par­ty appli­ca­tions, such as plu­g­ins, mod­ules or exten­sions, through its ser­vices. The infor­ma­tion col­lect­ed by CARSI when you enable a third par­ty appli­ca­tion is processed under this Pri­va­cy Pol­i­cy. Infor­ma­tion col­lect­ed by the third par­ty appli­ca­tion provider is gov­erned by their pri­va­cy poli­cies.
  • Loca­tion data - CARSI offers loca­tion-enabled ser­vices. If you use those ser­vices, CARSI may receive infor­ma­tion about your actu­al loca­tion (such as GPS sig­nals sent by a mobile device) or infor­ma­tion that can be used to approx­i­mate a loca­tion (such as a cell ID). This data is not record­ed with­out your per­mis­sion and is not held for any longer than the peri­od required to deliv­er the spe­cif­ic ser­vice.
  • Oth­er sites - This Pri­va­cy Pol­i­cy applies to CAR­SI’s ser­vices only. We do not exer­cise con­trol over the sites dis­played as search results, sites that include CARSI appli­ca­tions, prod­ucts or ser­vices, or links from with­in our var­i­ous ser­vices. These oth­er sites may place their own cook­ies or oth­er files on your com­put­er, col­lect data or solic­it per­son­al infor­ma­tion from you.

In addi­tion to the above, we may use the infor­ma­tion we col­lect to:

  • Pro­vide, main­tain, pro­tect, and improve our ser­vices (includ­ing adver­tis­ing ser­vices) and devel­op new ser­vices; and
  • Pro­tect the rights or prop­er­ty of CARSI or our users.

If we use this infor­ma­tion in a man­ner dif­fer­ent than the pur­pose for which it was col­lect­ed, then we will ask for your con­sent pri­or to such use.
CARSI process­es per­son­al infor­ma­tion on our servers in Aus­tralia. In some cas­es, we process per­son­al infor­ma­tion out­side your own coun­try.


3. Choic­es

You can use your account on the CARSI web­site to review and con­trol the infor­ma­tion stored in your CARSI account. Most browsers are ini­tial­ly set up to accept cook­ies, but you can reset your brows­er to refuse all cook­ies or to indi­cate when a cook­ie is being sent. How­ev­er, some of the CARSI fea­tures and ser­vices may not func­tion prop­er­ly if your cook­ies are dis­abled.


4. Infor­ma­tion Shar­ing

CARSI only shares per­son­al infor­ma­tion with oth­er com­pa­nies or indi­vid­u­als out­side of CARSI in the fol­low­ing lim­it­ed cir­cum­stances:

  • We have your con­sent. We require opt-in con­sent for the shar­ing of any sen­si­tive per­son­al infor­ma­tion.
  • If we pro­vide such infor­ma­tion to our sub­sidiaries, affil­i­at­ed com­pa­nies or oth­er trust­ed busi­ness­es or per­sons for the pur­pose of pro­cess­ing per­son­al infor­ma­tion on our behalf. We require that these par­ties agree to process such infor­ma­tion based on our instruc­tions and in com­pli­ance with this Pri­va­cy Pol­i­cy and any oth­er appro­pri­ate con­fi­den­tial­i­ty and secu­ri­ty mea­sures.
  • We have a good faith belief that access, use, preser­va­tion or dis­clo­sure of such infor­ma­tion is rea­son­ably nec­es­sary to (a) sat­is­fy any applic­a­ble law, reg­u­la­tion, legal process or enforce­able gov­ern­men­tal request, (b) enforce applic­a­ble Terms of Ser­vice, includ­ing inves­ti­ga­tion of poten­tial vio­la­tions there­of, © detect, pre­vent, or oth­er­wise address fraud, secu­ri­ty or tech­ni­cal issues, or (d) pro­tect against harm to the rights, prop­er­ty or safe­ty of CARSI, its users or the pub­lic as required or per­mit­ted by law.

If CARSI becomes involved in a merg­er, acqui­si­tion, or any form of sale of some or all of its assets, we will ensure the con­fi­den­tial­i­ty of any per­son­al infor­ma­tion involved in such trans­ac­tions and pro­vide notice before per­son­al infor­ma­tion is trans­ferred and becomes sub­ject to a dif­fer­ent pri­va­cy pol­i­cy.


5. Infor­ma­tion Secu­ri­ty

We take appro­pri­ate secu­ri­ty mea­sures to pro­tect against unau­tho­rized access to or unau­tho­rized alter­ation, dis­clo­sure or destruc­tion of data. These include inter­nal reviews of our data col­lec­tion, stor­age and pro­cess­ing prac­tices and secu­ri­ty mea­sures, includ­ing appro­pri­ate encryp­tion and phys­i­cal secu­ri­ty mea­sures to guard against unau­tho­rized access to sys­tems where we store per­son­al data.
We restrict access to per­son­al infor­ma­tion to CARSI employ­ees, con­trac­tors and agents who need to know that infor­ma­tion in order to process it on our behalf. These indi­vid­u­als are bound by con­fi­den­tial­i­ty oblig­a­tions and may be sub­ject to dis­ci­pline, includ­ing ter­mi­na­tion and crim­i­nal pros­e­cu­tion if they fail to meet these oblig­a­tions.


6. Access­ing And Updat­ing Per­son­al Infor­ma­tion

When you use CARSI ser­vices, we make good faith efforts to pro­vide you with access to your per­son­al infor­ma­tion and either to cor­rect this data if it is inac­cu­rate or to delete such data at your request if it is not oth­er­wise required to be retained by law or for legit­i­mate busi­ness pur­pos­es.

We ask indi­vid­ual users to iden­ti­fy them­selves and the infor­ma­tion request­ed to be accessed, cor­rect­ed or removed before pro­cess­ing such requests, and we may decline to process requests that are unrea­son­ably repet­i­tive or sys­tem­at­ic, require dis­pro­por­tion­ate tech­ni­cal effort, jeop­ar­dize the pri­va­cy of oth­ers, or would be extreme­ly imprac­ti­cal (for instance, requests con­cern­ing infor­ma­tion resid­ing on back­up tapes), or for which access is not oth­er­wise required. In any case, where we pro­vide infor­ma­tion access and cor­rec­tion, we per­form this ser­vice free of charge, except if doing so would require a dis­pro­por­tion­ate effort. Because of the way we main­tain cer­tain ser­vices, after you delete your infor­ma­tion, resid­ual copies may take a peri­od of time before they are delet­ed from our active servers and may also remain in our back­up sys­tems for a peri­od of time.


7. Enforce­ment

CARSI reg­u­lar­ly reviews its com­pli­ance with this Pri­va­cy Pol­i­cy. When we receive for­mal writ­ten com­plaints, it is CAR­SI’s pol­i­cy to con­tact the com­plain­ing user regard­ing his or her con­cerns. We will coop­er­ate with the appro­pri­ate reg­u­la­to­ry author­i­ties, includ­ing local data pro­tec­tion author­i­ties, to resolve any com­plaints regard­ing the trans­fer of per­son­al data that can­not be resolved between CARSI and an indi­vid­ual.


8. Changes To This Pri­va­cy Pol­i­cy

Please note that this Pri­va­cy Pol­i­cy may change from time to time. We will not reduce your rights under this Pri­va­cy Pol­i­cy with­out your explic­it con­sent. We will post any Pri­va­cy Pol­i­cy changes on this page and, if the changes are sig­nif­i­cant, we will pro­vide a more promi­nent notice (includ­ing, for cer­tain ser­vices, email noti­fi­ca­tion of Pri­va­cy Pol­i­cy changes).