Pre Order NeoSan Labs Product Training
The NeoSan Labs Product range offers one of, if not the highest, kill logs on the market. It is a non toxic, biodegradable cleaning product that can be used by cleaners and restorers alike. Their product range can be used for disinfecting, air deodorizing, carpet cleaning, and restoration jobs.
Learn how the NeoSan Labs product range offers:
- The highest kill log on the market
- The most effective cost per area
- Environmental awareness
Pre Order is available now! This course is due to be released on the 30th of November 2020
Podcast Series: Professional Carpet Cleaners and Restorers Podcast

The Professional Carpet Cleaners and Restorers Podcast (PCCRP) is new in the industry discussing informative information without offering advice that could be construed to be misleading, discouraging, malicious, and outside our professional knowledge and experience.
Broadcasted every fortnight discussing topics for small to medium size companies.
This week we sit down and discuss Mould, Mould, Mould,
With Penny Tralau from Mould Rescue.
The importance of pre-qualifying:
- Your clients, the end product, expectations
- The property, age, building materials, occupants, and external factors
- Training and education, continual learning, development, and networking
- The claim and remediation considerations, moisture detection, communication
Penny also drops TWO massive nuggets to set yourself apart from your competitors.
Should I? Can I? Will I? consider adding mould cleaning/remediation to my current business?
Penny Tralau — Mould Rescue
Web: http://www.mouldrescue.com.au
Email: penny@mouldrescue.com.au
Ph: 0425 044 501

Latest Podcast is available now with a new one released every 2nd Friday.
Next Podcast available Friday 20th of November @ 5 pm AEST
This month’s articles
Moving out of COVID and back to “normality”, how do we inspire consumer confidence?
The following tips can help reduce the risk of exposure to the coronavirus for workers who perform in-home repair services:
- Stay home if you are sick.
- Prior to arrival, ask if anyone in the house is experiencing COVID symptoms.
- Consider delaying non-emergency work if there is a symptomatic individual in the house. Follow all appropriate infection control measures if the work cannot be delayed.
- Encourage workers to wear face coverings for all in-home visits.
- Wear gloves and use disinfectants and sanitizers to wipe surfaces or equipment.
- Avoid shaking hands with customers or other occupants of homes being serviced.
- Maintain at least six feet of distance from co-workers and customers whenever possible.
- Use walls and closed doors to separate workers from occupants or install plastic sheeting to close off areas of the home.
- Regularly clean and disinfect tools and equipment with cleaning chemicals approved by the EPA from List N or that have label claims against the coronavirus. Avoid sharing tools and equipment whenever possible.
- Report any safety and health concerns to a supervisor.
- On 7 November 1861 about 4000 people gathered at Flemington Racecourse in Melbourne to watch a horserace that would become one of Australia’s most important sporting events.
Fifty-seven horses were slated to take part in the race, though only 17 actually started. Sydney horse, Archer, trained by Etienne de Mestre, was the winner by a staggering six lengths.
Today, the Melbourne Cup is known as ‘the race that stops a nation’, drawing crowds of thousands on the first Tuesday in November every year.
- 04th November 1930, Phar Lap wins the Melbourne Cup
- 01st November 2005, Makybe Diva wins her third Melbourne Cup.
- On 16 November 1920 W Hudson Fysh, Paul McGinness and Fergus McMaster established the Queensland and Northern Territory Aerial Services Ltd with two open-cabin biplanes.
Today Qantas is the second oldest airline in the world and the company, and its flying kangaroo livery are Australian icons.
- 02nd November 1922 QANTAS begins its first scheduled flights, between Charleville, Qld and Cloncurry, Qld.
- 1948: Australia’s first locally made car, the Holden 48–215, launched
- 1956, 16th Summer Olympics is held in Melbourne
- 3rd November 1985, The first Australian Formular One Grand Prix takes place on the streets of Adelaide.
- 22nd November 1921, Ginger Meggs, Australia’s longest-running comic strip, is first published in The Sun, a Sydney-based newspaper.
27th November 1979, The first day-night ODI cricket international played at the Sydney Cricket Ground.
Victoria:
- It is an offence in Victoria to fly a kite to ‘the annoyance of any person’ in a public place. Maximum penalty is a $777.30 fine (Section 4, Summary Offences Act 1966 (Vic)).
- Singing an obscene song or ballad in a public place can attract a maximum fine of $1,554.60 or two months imprisonment; $2,331.90 fine or three months imprisonment for a second offence; $3,886.50 fine or six months imprisonment for a third or subsequent offence (Section 17, Summary Offences Act 1966 (Vic)).
- It is illegal to correspond or do business with pirates. The maximum penalty is 10 years imprisonment (Section 70C, Crimes Act 1958 (Vic)).
- It is an offence in Victoria to make unreasonable noise with a vacuum cleaner after 10pm or before 7am on weekdays and 9am on weekends (Section 48A, Environment Protection Act 1970 (Vic); Regulation 6, Environment Protection (Residential Noise) Regulations 2008 (Vic)). The noise will be considered unreasonable if it can be heard in a ‘habitable’ room in any other residential property, whether they have the door or window open or closed. Police or the council can direct you stop making the noise for 72 hours and a breach of their direction can carry a fine of up to $18,655.20, with an extra fine up to $4,663.80 per day for continuing noise violations.
South Australia:
- Obstructing or disturbing a wedding, funeral or religious service is an offence that carries a maximum fine of $10,000 or two years imprisonment (Section 7A, Summary Offences Act 1953 (SA)).
- It is an offence to sell a fridge with a capacity of 42.5 litres or more, unless all of the doors can be easily opened from the inside or it was brought into the state before 1 January 1962. Maximum penalty is a $750 fine (Section 58B, Summary Offences Act 1953 (SA)).
- A $250 maximum penalty applies to a person who, without reasonable excuse, disturbs another by wilfully pulling or ringing the doorbell of a house or by knocking at the door of a house (Section 50, Summary Offences Act 1953 (SA)).
Western Australia:
- Challenging another person to a duel is punishable by a maximum $6,000 fine or two years imprisonment (Section 72, Criminal Code Act 1913 (WA)).
- You can be jailed for up to a year for cleaning up seabird or bat poo (guano) without a licence (Section 387, Criminal Code Act 1913 (WA)).
- It is an offence to make a sign that offers a reward for the return of stolen or lost property if you promise not to ask any questions. Maximum penalty: $2,000 fine (Section 138, Criminal Code Act 1913 (WA)).
- It is illegal to carry a weapon in most circumstances, but a lawful excuse exists in WA for electrified briefcases (Section 68A, Criminal Code Act 1913 (WA)).
- It is an offence to be in possession of more than 50kg of potatoes in WA, unless you have purchased the potatoes from a grower or retailer authorised by the Potato Corporation. Police also have the power to stop and search a vehicle suspected of carrying more than 50kg of potatoes. The maximum penalty is a $2,000 fine for a first offence or a $5,000 fine for subsequent offences, as well as a further penalty up to twice the value of the potatoes (Section 22, Marketing of Potatoes Act 1946 (WA)).
NSW:
- Drivers can be fined up to $2,200 for not taking enough care to avoid splashing mud on public bus passengers (Regulation 291–3, Road Rules 2014 (NSW)).
QLD:
- It is illegal to post a fake job advertisement, or publish false notices about engagements, births, deaths or funerals. Maximum penalty is a $1,219 fine or six months imprisonment (Section 21, Summary Offences Act 2005 (Qld)).
Early this month, QLD’s southeast was hit with catastrophic hail storms that have caused extensive damage to many properties. This has created a large clean-up operation that has become bigger than anyone expected.
The Springfield Lakes Community has rallied together to help residents over the past few weeks. Health authorities have urged people to be aware of food safety as some properties have only just had power return. They have also been encouraged to take note of any mould developing due to the hail and water damage that has occurred.
It is important for residents that have been affected by the storm to understand what they can/can’t expect when recovering from these situations.
Bev Laird from local carpet cleaning company Stately Carpet Care and Pest Control recently asked:
Bit of a tough one but restorers I need your help.
We are close to Springfield Lakes where the hail storm occurred last week. We have had a few queries about mould and this is not our area of expertise.
Basically one of our customers doesn’t have insurance and has a mattress that got wet and is now showing signs of mould.
Am I right in thinking this is not restorable?
There is also another one where mould is forming on the ceiling and the real estate is saying it’s not a big issue. They have tarps covering the whole roof as the ceiling has also collapsed in every room except the garage.
There is so much damage in this area it looks like a war zone and people just don’t know what to do.
People without insurance and renters are the most vulnerable.
Our answer is:
Just a simple reference for any further questions which may be asked.
Was it there before the current (latest) event?
If yes: There most likely is another underlying issue.
If no: Good chance it is from the current (latest) event and should be returned to pre-event status.
Best practices dictate porous items (i.e. mattresses) affected to be disposed of.
Information from the Qld Government RTA website:
Mould
Deciding who is responsible for cleaning mould depends on how it appeared in the first place. The tenant should notify the property manager/owner as soon as they are aware of a mould issue.
Generally, if the mould is a result of problems with the property (e.g. a leaking roof) it is the property manager/owner’s responsibility to clean the mould and make any necessary repairs.
Some buildings may be more prone to mould due to factors such as the age of the building, structural issues, location, or the absence of adequate ventilation or extractor fans. The property manager/owner is more likely to be responsible for mould in these circumstances.
If the tenant causes the mould they are responsible for cleaning it and paying for any damage caused.
Example. if the tenant continually allows steam to build up in the bathroom without proper ventilation and/or regular cleaning, resulting in mould, they may be responsible for the mould.
Any specific arrangements about mould should be included in the special terms of the agreement.
Picked by Phill McGurk
- Jon Jones @Jonnybones
- Khabib Nurmagomedov @TeamKhabib
- Amanda Nunas @Amanda_Leoa
- Stipe Miocic @stipemiocic
- Kamaru Usman @USMAN84kg
- Valentina Shevchenko @BulletValentina
- Israel Adesanya @stylebender
- Weili Zhang zhangweilimma (Instagram)
- Petr Yan @PetrYanUFC
- Alexander Volkanovski @alexvolkanovski
*Photo Credit @UFC
Mould remediation may seem like a simple task, but a lot of cleaners are unaware of the correct processes to achieve this successfully.
This course is suited to cleaners wanting to provide mould remediation to residential and commercial industries. Learn the basics of mould remediation and set yourself up for success.
Expand your knowledge and understanding in mould remediation. Learn the industry terms and feel confident in completing mould remediation work.
Study any time, any where, any pace
With Australia’s only CFO (Certified Forensic Operator) and CBFRS (Certified Bio-Forensic Restoration Specialist) Phillip McGurk, this course has been developed as an entry level course to Mould Remediation.
The course follows strict local, national, and international legislation developed for the real-world cleaner. Other courses are developed by administrations to produce course modules.
Course content covers terms and definitions, an introduction to mould including what it is, how it grows and the health effects it may cause, WHS&E requirements, PPE that should be used for mould remediation, an introduction to mould remediation including the purpose, clean up process and antimicrobial products, and structural remediation including inspection and step by step processes.
Introductory offer for only $99!