May Newsletter

Newsletter for the Cleaning and Restoration Industry

Mould Remediation Courses — COMING SOON!


Mould Reme­di­a­tion cours­es! Learn how to reme­di­ate mould prob­lems suc­cess­ful­ly.

Lev­el 1 — Mould Reme­di­a­tion

This course will teach you the equip­ment, tools, mate­ri­als, what mould is, how it grows, and more. It will allow you to com­plete small area mould reme­di­a­tion such as mould in a bath­room or around win­dows.

Lev­el 2 — Mould Reme­di­a­tion

This course will expand your knowl­edge on the pre­vi­ous course includ­ing inspec­tion and test­ing. It will allow you to com­plete medi­um size mould reme­di­a­tion such as where one room has been affect­ed.

Lev­el 3 — Mould Reme­di­a­tion

This course will fur­ther expand your knowl­edge on lev­el 1 and 2 includ­ing invoic­ing and doc­u­men­ta­tion to have in your busi­ness. It will allow you to com­plete large mould reme­di­a­tion such as where an entire prop­er­ty has been affect­ed.

Pre-Order TODAY!

Lev­el 1 — FREE

Lev­el 2 — $99

Lev­el 3 — $275

Podcast Series: Professional Carpet Cleaners and Restorers Podcast

Professional Carpet Cleaning and Restorers Podcast

As busi­ness own­ers we are often expect­ed to under­stand all busi­ness oper­a­tions, gov­ern­ment oblig­a­tions, and knowl­edge of the indus­try cho­sen. This week we catch up with Mario Conde, a close friend of mine who assist­ed my busi­ness when I first start­ed. Mario has oper­at­ed in small com­pa­nies to glob­al blue-chip com­pa­nies in the capac­i­ty of busi­ness oper­a­tions, man­age­ment, and sales. The under­stand­ing of sales can be attrib­uted direct­ly back to knowl­edge; knowl­edge of the ser­vice or prod­uct and the knowl­edge to under­stand the pain points and rea­son for your ser­vice.

Mario helps explain how to gain and retain the trust of cus­tomers. The acqui­si­tion of new clients cre­at­ing a sus­tain­able busi­ness through prof­it. Man­ag­ing your mon­ey, re-invest­ment, growth, and look­ing at new mar­kets and the impor­tance of edu­ca­tion. The silent achiev­er in busi­ness is train­ing through edu­ca­tion. Some­thing that gets looked over but is the most impor­tant slow burn­ing busi­ness mon­ey mak­er. “Train­ing is not a quick mon­ey mak­er like buy­ing a new piece of machin­ery, at least with a new piece of equip­ment you can put in on a job right away and you can see the mon­ey. With invest­ment into edu­ca­tion, it takes longer to see the increase of busi­ness income” Mario explained.

What is the cost of going 5 mins out of your way?

Thank you, Mario, for your time and the great con­ver­sa­tion. This Pod­cast is of gen­er­al con­ver­sa­tion and direc­tion. The say­ing “I’m a great believ­er in luck, and I find the hard­er I work, the more I have of it” runs true to this day.

Find us on Spo­ti­fy Lat­est Pod­cast will be avail­able this Fri­day 07th May @ 5 pm AEST (Qld) 6pm (NSW, VIC)

#Pro­fes­sion­al­clean­ers #busi­nes­sown­ers #Pro­fes­sion­al­car­pet­clean­er­san­drestor­erspod­cast #edu­ca­tion #pod­cast #The­Busi­nessPow­er­Hour #Sales #Trust #Acqui­si­tion #Man­age #Growth #Train­ing #Edu­ca­tion


Lat­est Pod­cast is avail­able now with a new one released every 2nd Fri­day.

Next Pod­cast avail­able Fri­day 21st of April @ 5 pm AEST

Biotoxin Related Illnesses in Australia

The House of Rep­re­sen­ta­tives Stand­ing Com­mit­tee on Health, Aged Care, and Sport has com­plet­ed a report on the inquiry into Biotox­in-relat­ed ill­ness­es in Aus­tralia in Octo­ber 2018. They have report­ed that indoor mould growth is a com­mon prob­lem with­in prop­er­ties that is fair­ly easy to treat and gen­er­al­ly does not impact human health.

There have been cas­es where health issues have arisen due to con­tact with mould. There has been evi­dence that build­ings exposed to water dam­age can con­tribute to ill health in vul­ner­a­ble peo­ple. These health effects have been labelled as Chron­ic Inflam­ma­to­ry Response Syn­drome or CIRS. These symp­toms can be debil­i­tat­ing yet dif­fi­cult to diag­nose and treat. 

The Com­mit­tee has rec­om­mend­ed that the Aus­tralian Gov­ern­ment devel­ops stan­dards and/or accred­i­ta­tion require­ments for mould test­ing and reme­di­a­tion for greater reg­u­la­to­ry over­sight of the indus­try.

The full report is avail­able HERE

Mould in Australia

Mould is a type of fun­gal growth that devel­ops on wet mate­ri­als and is only vis­i­ble to the human eye when it forms a colony. It is a nat­ur­al part of the envi­ron­ment and plays an impor­tant part in nature by break­ing down dead organ­ic mat­ter such as fall­en leaves and dead trees. Mould growth should be avoid­ed indoors as spores are released by the mould which can make peo­ple sick. Spores are the repro­duc­tive “seeds” of mould.

The spores that are pro­duced by mould are extreme­ly small and are eas­i­ly trans­ferred by air and water. The mould spores can sur­vive in envi­ron­ments that do not sup­port nor­mal mould growth. Mould growth will only begin when the spores reach an ide­al envi­ron­ment. Its growth is affect­ed by fac­tors such as tem­per­a­ture, light, pH, nutri­ents, and water.

Build­ings can devel­op mould issues after water dam­age events such as leaks, heavy rain, flood­ing, incom­ing air, or even a build-up of con­den­sa­tion. It is esti­mat­ed that indoor damp­ness may affect between 10 and 50 per cent of indoor envi­ron­ments in Aus­tralia. The Aus­tralasian Soci­ety of Build­ing Biol­o­gists (ASBB) has stat­ed that mould is often found in pre sale assess­ments, par­tic­u­lar­ly in old­er hous­es and new apart­ments that lack ade­quate ven­ti­la­tion in wet areas.

Mould reme­di­a­tion is the process of assess­ing the issue, fix­ing the under­ly­ing cause of the growth, clean­ing the con­t­a­m­i­na­tion, and pre­vent­ing the prob­lem from reoc­cur­ring.

Understanding Mould

Build­ing Biol­o­gy Syd­ney believes there is a lack of under­stand­ing regard­ing the health effects of damp­ness and mould with­in hous­es. This in turn leads to con­tin­u­ing poor build­ing prac­tices, design, and main­te­nance. This can run true with­in the clean­ing and restora­tion indus­try due to the lack of edu­ca­tion and under­stand­ing of mould reme­di­a­tion. Pro­fes­sion­als com­plet­ing mould reme­di­a­tion work need to have an under­stand­ing of many fac­tors to com­plete the work suc­cess­ful­ly.

Mould reme­di­a­tion work may be required where mould is sight­ed or sus­pect­ed. Air sam­pling may be con­duct­ed to deter­mine how far mould extends with­in a giv­en area. There is no min­i­mum lev­el to deter­mine where mould begins to affect human health. Gen­er­al­ly, mould reme­di­a­tion work is relat­ed to the amount of mois­ture and/or damp­ness with­in a build­ing with odour being a large fac­tor.

There is cur­rent­ly no stan­dard approach to test­ing or assess­ing mould with­in a build­ing. This can lead to vary­ing quotes and scopes of work for the exact same job. It has been rec­om­mend­ed by many bod­ies that the mould test­ing indus­try be reg­u­lat­ed but this has not hap­pened thus far. The Indoor Air Qual­i­ty Asso­ci­a­tion (IAQA) believes there is a need for edu­ca­tion, train­ing, and the devel­op­ment of guide­lines to assist the incon­sis­ten­cies in mould test­ing and reme­di­a­tion. 

Bio­log­i­cal Health Ser­vices state that train­ing and edu­ca­tion for mould reme­di­a­tion and assess­ment should be moved to the Voca­tion­al Edu­ca­tion and Train­ing frame­work to “enhance the cal­i­bre and deliv­ery of qual­i­ty edu­ca­tion­al con­tent”.

Mould risks to health

Many com­pa­nies with­in the clean­ing and restora­tion indus­try rely on gassing, fog­ging, or spray­ing of bio­cides to kill microbes caused by water dam­age and fun­gal growth instead of source removal. This can be dan­ger­ous as the mould can be more tox­ic when they are dead com­pared to live spores. ASBB have point­ed out that the approach of fog­ging, spray­ing, and gassing only pro­vides a band-aid approach.

The TMSA has advised that an accred­i­ta­tion or reg­u­la­tion pro­gram for the mould reme­di­a­tion indus­try will assist in address­ing this. Mr Jere­mey Stamkos has rec­om­mend­ed that Aus­tralia devel­op:

  • Stan­dards for con­duct­ing assess­ments of water dam­aged build­ings along with dry­ing and reme­di­a­tion
  • VET train­ing and cer­ti­fi­ca­tion for those con­duct­ing assessments/investigations of water dam­aged build­ings and micro­bial con­t­a­m­i­na­tion along with dry­ing and reme­di­a­tion
  • Stan­dards for Indoor Air Qual­i­ty
Cleaning Certifications

Art­ibus Inno­va­tion have under­tak­en a nation­al prokect to review and update the qual­i­fi­ca­tions and skills stan­dards for clean­ing. The pro­posed changes include expand­ing the Cer­tifi­cate IV in Clean­ing to allow dis­as­ter clean­ing and restora­tion. This pro­pos­al will be con­sid­ered by the Aus­tralian Indus­try Skills Com­mit­tee at a meet­ing in July 2021.

The pro­posed Cer­tifi­cate IV includes unit of com­pe­ten­cy for fire, smoke, water dam­age, mould, clan­des­tine drug, and trau­ma and crime scene sites. It aims to pro­vide high lev­el tech­ni­cal skills to clean, restore, and reme­di­ate. The qual­i­fi­ca­tion is made up of 14 units with 4 being core and 10 elec­tive. 

CARSI has been work­ing with Art­ibus for the last few months, along with oth­er indus­try pro­fes­sion­als, to share our knowl­edge and to raise the bar with­in the indus­try. Through­out this process we have also been devel­op­ing our Mould Reme­di­a­tion Cours­es which con­sist of 3 lev­els.

Mould Course

Our lat­est mould reme­di­a­tion cours­es focus on the the­o­ret­i­cal skills that are required to under­stand the process. Our aim is to raise the bar with­in the indus­try which involves pro­vid­ing infor­ma­tion, edu­ca­tion, and train­ing. Our cours­es aim to pro­vide a greater under­stand­ing of mould reme­di­a­tion along with sim­pli­fy­ing the process. The lev­el 3 course pro­vides writ­ten infor­ma­tion, videos, and audio to sup­port the dif­fer­ent learn­ing styles peo­ple may have. 

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Phillip McGurk

Phillip McGurk

Australia’s only CFO (Certified Forensic Operator) and CBFRS (Certified Bio-Forensic Restoration Specialist)


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