Carpet Cleaning Basics Course — OUT NOW!
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Want to understand the basics before committing to a full course?
Set yourself up for success with our Carpet Cleaning Basics Course.
Course Content includes:
- Chemistry of Cleaning
- Basic Floor Maintenance Cleaning
- Fiber Identification
- Observations before Cleaning
- Equipment and Methods
- Basic Stain Removal Understanding
Only $55! Get it today!
Podcast Series: Professional Carpet Cleaners and Restorers Podcast
The Professional Carpet Cleaners and Restorers Podcast (PCCRP) is new in the industry discussing informative information without offering advice that could be construed to be misleading, discouraging, malicious, and outside our professional knowledge and experience.
This week we catch up with the proud owner of Dorks Delivered, Josh Lewis.
I.T. 2021 solutions are not about focusing on the past and present, it is about focusing on the present and future.
I.T is one of the largest portions and potential growth opportunities in our industry.
The expense of I.T. How to get the best value from your I.T. provider.
How do I find a VCTO? (Virtual chief technology officer)
Why should a mechanic have android phone over an IOS phone? Is this relevant for the cleaning industry?
Looking at your phone systems, internet provider, web site, email setup, etc.
Do you want to save $1000/ month when you can manage this for only 2 hours of your time a week?
Josh has written a document for anyone listening how you manage all for your social media accounts.
Check out Josh @ Dorks Delivered
Business: Dorks Delivered
Ph: 1300 85 3675
For the links for more information:
Broadcasted every fortnight discussing topics for small to medium size companies.
Latest Podcast is available now with a new one released every 2nd Friday.
Next Podcast available Friday 26th of February @ 5 pm AEST
This month’s articles
Released this month
- Moisture Meter Training Course
- FREE access to Carpet Cleaning Basics
- FREE access to Containment Course
People within the restoration and remediation industry understand that the remediation process removes contaminants whereas restoration returns things to a former condition. There is often minimal mention to the first part of the process which is containment. Best practices requires following the protocol to first contain, then remediate, followed by restore. Containment should occur as close to its source as possible. But what do these terms really mean?
What these terms really mean
Contain: Have or to hold something within. Controlling airflow, moisture, evaporation, noise, vibrations, cross-contamination, etc,
Containment: The actions of keeping something harmful under control. Preventing expansion, escape, condition, stipulation by means of engineering controls.
Remediation: The action of remedying something, in particular of reversing or stopping environmental damage or secondary damage.
Restoration: The action of returning something to a former condition by means of repairing, fixing, or mending.
Why are they important
Now that we know WHAT these terms mean, why are they important? The containment process prevents something harmful from escaping. In the industry, we are often met face to face with harmful substances such as mould, viruses, bacteria, and more. These substances are often very small and can easily be transferred to other areas when containment is not done correctly. This can result in additional work being required to protect the occupants of the building. Containment has the ability to prevent additional damage from occurring to health and the property.
Effective containment can provide value for the varying parties involved including:
- Reduce the risk of health deterioration.
- Lessen the time of restoration
- Reduce the amount of property damage
- Reduce the risk of income loss
The Real Estate Agency
- Liability is reduced
- Reduce the risk of income loss
- Reduce the cost of repairs
- The property value does not decrease
The Insurance Company/Third Party
- Liability is reduced
- Reduce the cost of restoration
- Reduce the time for repairs to be completed
The Restoration Company
- Increase sales and be considered an industry leader
- Reduce turn around times
- Reduces the risk to employees
- Liability is reduced
- Reduces the risk of repeating cleaning and testing
When considering options for successful containing or containment, restoration professionals need to consider factors including:
- Human factors – Traffic, sickness or illness, hours of operation, etc.
- Environmental factors – Heating, cooling, wind, altitude, natural disasters, technological disasters, etc.
- Property materials – Evaporation potential of each material, accessibility to the material, heat sensitivities, moisture sensitivities, pressure sensitivities, etc.
- Equipment – Availability, technological controls, efficiency, limitations, etc.
- Engineering controls – Size of the area/s, control of the area/s, separation of the area/s, pressurization, etc.
- Elimination – Eliminate the risk of spread/cross contamination by means of removal or encapsulation.
- Substitution – The action of replacing something or someone with an alternate. Trading or swapping alternative factors, equipment, or materials.
- Administrative controls – Actions of training, procedures, designs, lessen the hazards and risk to an individual including liabilities.
- Skill set – The individuals range of skills and abilities.
Restoration will also need to consider what limitations, expectations and evaluations that will help increase the likelihood of success.
Limitations describes the act or state of being limited, constrained, or restricted. It is a restriction placed by others upon the restoration professional that can result in a limit on the scope of work, the work plan, or the outcomes that are expected.
Limitations may include:
- Project costs – Available funds, unforeseen costs.
- Equipment – Quantity, capacity, power, environmental(leakage).
- Materials – Availability, inapt.
- Experience – Range of knowledge, outside range of experience.
- Education – Resources, literacy, science, pedagogy (learning process).
- Labour – Guidance, assisting, subsidiaries (trades).
- Time – A limit of time within which something must be done, available hours of operation.
Expectations are the strongest belief that a particular outcome will be achieved. It is important that clear expectations are discussed and explained to all parties. This can often prevent conflict and other issues arising throughout the work being completed and after the work has been completed.
Expectations may include:
- Liabilities – The state of being legally responsible for something.
- Realistic – Having or showing a sensible and practical idea of what can be achieved or expected.
- Assumptions – A thing that is accepted as true or as certain to happen, without proof.
- Presumptions – An idea that is taken to be true on the basis of probability.
- Probability – A quality of state of being probable; the extent to which something is likely to happen or to be the case.
- Intention – A thing intended; an aim or plan.
Evaluation described the process performed by the restoration professional to determine the corrective actions that need to be taken based in information and evidence. This can be collected throughout the inspection process and conclusions from the preliminary determination. The evaluation results are used to plan the work required to clean and dry the structure, building systems, and contents to a specified drying goal.
Evaluations may include:
- Judgement – Having the ability to make considered decisions or come to sensible conclusions.
- Appraisal – The act of assessing something or someone.
- Assessment – The act of making a judgement about something.
- Calculations – Is a mathematical determination of the amount or number of something.
- Decision making – The process or action of making important decisions.
- Interpretation – An action of explaining the meaning of something.
- Appraisement – The act or result of judging the worth or value of something.
- Opinions – An opinion is a belief or judgement which falls short of absolute conviction.
There are three (3) types of containment:
- Regional (Contain)
- Direct (Containment)
- Combination (Region & Direct)
Regional containment is the most commonly used containment in drying. It simply involves separating one area from another. This can be done as simply as closing a door or may require putting up plastic.
Installing Regional Containment
Whenever it is possible the easiest way to install regional containment is by closing off areas using the doors that are already in place. When there are no doors to use then plastic may be put in place using either skilled containment systems or double-sided-tape.
Reginal Containment Over Hard Surface Flooring
Appropriately situate the weighted system(sandbags, weights, tacks, etc) evenly distributed ensuring you expose the wall surface behind the system. The weighted system allows the escape of drying air from underneath the plastic up against the wall thereby reducing wall drying times.
Direct containment is the most effective means for containing hot dry airflow to the water affected materials. There are different situations where we might use direct containment. Use direct containment when possible for drying different types of flooring or by injecting hot dry airflow into wet walls.
Direct Containment Over Hard Surface Flooring
To contain a hard surface flooring area like hardwood, tile, composite board, or concrete, start with a vapour barrier (min. 4 Mil) plastic laid over the floor and held in place by a weighted system (sandbags, weights, tacks, etc) followed by an adhesive tape to lock down eliminating other factors.
Direct Containment In Carpeted Areas and Wall Drying
Using carpet as direct containment assists in distributing hot dry air flow both to the subfloor and to the base of the wall. The best equipment for direct containment in this application includes dehumidifier/s or heat supplement equipment.
Using specialised mats or plastic ducting can greatly direct and assist in drying baseplates.
Combination containment involves a combination of regional and direct containment.
Combination of Regional and Direct containment over hard surface flooring
During Direct Containment, additional Regional Containment may be advised with negative, neutral, or pressurised systems controlling human factors, environmental factors, and property materials.
Once the containment plastic is in place, inflate the containment using dehumidifier/s or heat supplement equipment. This will supply hot dry airflow underneath the containment. You would not inflate this plastic with just an air mover because that will only provide the same air conditions available in the ambient air. It defeats the need for containment.
Containment Principles for Drying
IICRC has found that there are four principles to property drying structure:
- Removal of standing water,
- Evaporation through air movement,
- Dehumidification, and
- Temperature control.
The goals are to speed up the removal of undesirable excess moisture (water) and return to an equilibrium pre-event state by means of efficiency and control measures.
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