August Newsletter

Newsletter for the Cleaning and Restoration Industry

Online Stain Removal Course Coming Soon!

Our ONLINE Stain Removal Course makes the stain removal process easy!

Learn how to make mon­ey WITHOUT com­plete­ly remov­ing stains!

Course con­tent includes:

  • Fibre Iden­ti­fi­ca­tion
  • PH
  • Spots vs Stains
  • Spot Pro­ce­dure
  • Stain Pro­ce­dure
  • WH&S for Stain Removal
  • And more!

Take up our Pre-Order offer of $99 before the 31st of August 2021! Price after the 31st of August 2021 will be $110

Podcast Series: Professional Carpet Cleaners and Restorers Podcast

Professional Carpet Cleaning and Restorers Podcast

The  Pro­fes­sion­al Car­pet Clean­ers and Restor­ers Pod­cast (PCCRP) is new in the indus­try dis­cussing infor­ma­tive infor­ma­tion with­out offer­ing advice  that could be con­strued to be mis­lead­ing, dis­cour­ag­ing, mali­cious, and out­side our pro­fes­sion­al knowl­edge and expe­ri­ence.

This week on the Pro­fes­sion­al Car­pet Clean­ers & Restor­ers Pod­cast, our host Phill McGurk talks about the NEW Car­pet Clean­ers Asso­ci­a­tion of Vic­to­ria. He cov­ers:
✔ What it is?
✔ What are the advan­tages?
✔ How does it work?
✔ What is the impor­tance?
✔ And more…

Broad­cast­ed every fort­night dis­cussing top­ics for small to medi­um size com­pa­nies. 


Lat­est Pod­cast is avail­able now with a new one released every 2nd Fri­day.

Next Pod­cast avail­able Fri­day 27th of August @ 5 pm AEST


This month’s articles

The power of pH

Clean­ing prod­ucts have dif­fer­ent clean­ing capa­bil­i­ties that will depend on their pur­pose. Regard­less of their spe­cif­ic capa­bil­i­ties, they are all affect­ed by pH.

pH is a scale that mea­sures the acid­i­ty or alka­lin­i­ty of a sub­stance when it is dis­solved in water. This scale ranges from 0 to 14. Pure water has a pH of 7 and is often referred to as being neu­tral. Acidic solu­tions have a pH less than 7 where­as alka­line solu­tions have a pH above 7. This is rel­e­vant when it comes to clean­ing as the dif­fer­ent pH val­ues will clean spe­cif­ic types of soils.

Fibres can be cat­e­gorised into two main types which are nat­ur­al and man-made. It is impor­tant to be able to iden­ti­fy the fibre type pri­or to begin­ning any work. This will ensure effec­tive clean­ing efforts and pre­vent dam­age to the fibres. Some car­pet clean­ers have claimed that they can iden­ti­fy the car­pets via sight how­ev­er, car­pet fibres have changed over the years and can look very sim­i­lar. It is impor­tant to test the fibres to ensure you are han­dling them cor­rect­ly.

A pre-inspec­tion report should be com­plet­ed pri­or to begin­ning work. This can be used to doc­u­ment any dam­age that is appar­ent and any infor­ma­tion about stain­ing. 

It is impor­tant to under­stand that stain removal comes with many risks. If you do not under­stand fibre types, stains, spots, pH, chem­i­cals, and more, you may end up in hot water. Once the car­pet has been dam­aged, you may need to cov­er the costs to replace it.

Edu­ca­tion and train­ing are more impor­tant than ever in the clean­ing indus­try. You want to become an indus­try leader who can walk the walk and talk the talk. The clean­ing indus­try is over­sat­u­rat­ed with com­pa­nies so it is impor­tant that you can show cus­tomers your point of dif­fer­ence. Expand­ing your knowl­edge can give your busi­ness 

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Phillip McGurk

Phillip McGurk

Australia’s only CFO (Certified Forensic Operator) and CBFRS (Certified Bio-Forensic Restoration Specialist)


Certified Restoration Company

Become an IICRC Cer­ti­fied Restora­tion Com­pa­ny Gain­ing Cred­i­bil­i­ty Home­own­ers fac­ing dev­as­tat­ing storms, floods, or fires expe­ri­ence high­ly emo­tion­al loss­es com­bined with con­fu­sion nav­i­gat­ing the next

Read More »

CECs for Continued Restoration Education

IICRC CECs for Clean­ing and Restora­tion Broad Knowl­edge Need­ed Unlike work­ing as a gen­er­al con­trac­tor or car­pet clean­er, restora­tion tech­ni­cians han­dle emer­gen­cies rang­ing from sewage

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The Restoration Industry Benchmark

IICRC Stan­dards: Trust­ed for Decades Since 1992, IICRC stan­dards, cer­ti­fi­ca­tions, and codes of ethics have pro­vid­ed guid­ing prin­ci­ples for safe, qual­i­ty restora­tion prac­tices. As an

Read More »